Contact Us

You can easily reach us by phone, chat, snail mail, email or fax. And, of course, keep in mind that Pasadena is on Pacific Standard Time and Houston is on Central Standard Time - if you’d like us to call us back, please advise what time zone you’re in so we don’t call you in the middle of the night!


Pasadena Office     100 W. Walnut Street, Pasadena, CA 91124

                                    P.O. Box 90667, Pasadena, CA 91109-0667

Texas Office              6330 West Loop South, Bellaire, TX 77401


Pasadena Office      626-440-7000      800-765-4527

Texas Office              713-407-7200


Links are available on each page of this website, just choose the department, click, and start 'chatting'. Chat is available during normal office hours, Pacific Standard Time: Monday through Friday, 8:30am to 4:30pm except Wednesday, 9:00am to 4:30pm.


Pasadena Office      626-440-9405

Loan Dept                 626-243-1356

Texas Office              713-592-0241        

Have a question? Send a message to and one of our team members will respond as quickly as possible. Be sure to include your name, telephone number, and a clear description of the matter you are contacting us about. To securely send confidential information, please use Home Banking.

Card Activation Direct Phone Number

To activate or de-activate a Visa, Debit or ATM card, you may dial 800-223-9166 to be directly connected to the Parsons Automated Response (PARS) line. This phone line is available 24/7 for your convenience.

Coming Soon!


Enjoy all the benefits of your Parsons Federal Credit Union Visa Credit and Debit Card using Apple Pay on iPhone 6.  It's the easy, secure, and private way to pay with a simple touch!

 Open New Accounts